This Privacy Policy describes how Penumbra Holdings Inc ("the Service," "we," "us," "our"), based in San Francisco, California, collects, uses, and protects your personal information.
| Data | What | Why |
|---|---|---|
| Phone Number | Your mobile phone number | Account authentication via SMS one-time codes |
| OAuth Tokens | Access/refresh tokens for services you connect | Interacting with your connected services |
| Chat History | Your conversations with the assistant | Providing the AI service and maintaining context |
| Usage Data | Pages visited, features used, timestamps | Improving the Service and troubleshooting |
Your phone number is used exclusively for account authentication:
Penumbra Holdings Inc does not sell, rent, loan, trade, lease, or otherwise share your phone number with any third parties for any purpose, including marketing, advertising, analytics, or any other commercial purpose.
Your phone number is stored securely in our authentication system and used solely for sending verification codes.
Opt-In: You opt in to receive SMS verification codes when you enter your phone number on our sign-in form and check the consent checkbox. This is a web-form-based opt-in. The consent checkbox and disclosure text are displayed on the same page as the phone number input, alongside links to this Privacy Policy and our Terms of Service.
Opt-Out: You may opt out at any time by:
If you opt out, you will no longer be able to sign in (SMS verification is required). You may opt back in at any time by re-entering your phone number and checking the consent checkbox.
Help: Reply HELP to any SMS from Penumbra Holdings, or contact support@penumbraholdings.com.
We use your information to:
We do not use your information for targeted advertising, profiling, or any purpose unrelated to operating the Service.
When you connect a third-party service to our platform via OAuth:
Your data is stored using Supabase, a hosted database platform with encryption at rest and in transit. We use industry-standard security measures including encrypted connections (TLS/SSL), row-level security policies, and secure token storage.
We retain your data while your account is active. To delete your account and all associated data, contact support@penumbraholdings.com. We will remove your phone number, chat history, and OAuth tokens within 30 days.
The Service is not intended for users under 18. We do not knowingly collect personal information from children.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to opt out of SMS communications. Contact support@penumbraholdings.com to exercise these rights.
We may update this policy from time to time. Material changes will be reflected in the effective date above. Continued use constitutes acceptance.
Questions about this policy or our data practices:
support@penumbraholdings.com
(916) 799-5790
1513 Pershing Dr, Unit A, San Francisco, CA 94129